Privacy Policy
Privacy Statement
We highly value your privacy, and this privacy statement explains how shengmilo-bikes.com (referred to as "we", "us", or "our") collects, uses, shares, and processes your information.
Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data associated with information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated, so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
Facilitating Security and Protection
We adhere to the principles of legality, fairness, transparency, using and processing minimal data for limited purposes, and implementing technical and managerial measures to protect the security of data. We use personal data to help verify accounts and user activities, and to facilitate security and protection, such as by monitoring fraud and investigating suspicious or potentially illegal activities or violations of our terms or policies. Such processing is based on our legitimate interests, namely to help ensure the security of our products and services.
Below is what personal data we may collect, how we collect your information, how we use this information, and a description of the devices for technical collection:
What Personal Data We Collect
1. When you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in online surveys, use our online help, or online chat tools, we collect personal data you provide. If you make a purchase, we collect personal data related to the purchase. This data includes your payment data, such as your credit or debit card number and other card information, as well as other account and authentication information, and billing, shipping, and contact details.
2. When you visit our website/application, we may collect data about the type of device you use, the unique identifiers of the device, the IP address of the device, your operating system, the type of internet browser you use, usage information, diagnostic information, and location information from or about the computer, phone, or other devices you install or access our products or services from. Our services may use GPS, your IP address, and other technologies to determine the approximate location of your device where available, to improve our products and services.
How We Collect Your Information
This privacy statement explains how Shengmilo collects, protects, uses, and discloses information in the following cases:
1. Accessing any page of our website,
2. Registering an account on our website.
3. Downloading or accessing applications/agreeing to applications accessing your country/region:
4. Participating in promotions or other website features;
5. Providing evaluations and comments on products as a customer;
6. Participating in our research surveys or tests,
7. Providing information to us on any official account of any social platform,
8. Making requests or suggestions via contact. (EDM email)
How We Use Your Personal Information
Your information is stored in our internal systems, and our website only verifies you as a customer of Shengmilo.
We will not sell, trade, or otherwise transfer your personally identifiable information to external parties.
We typically use the collected order information to fulfill any orders placed through this website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
Provide you with information or advertising relating to our products or services based on your preferences shared with us.
Below are descriptions of the technical collection devices:
We use the collected device information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).
"Cookies" are data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
"Log files" track actions occurring on the website and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the website.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.
Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Third-Party Websites
Generally, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, when customers operate links to third-party websites associated with us, we do not bear any obligation or responsibility for such policies due to the third-party's privacy policy. Our website, products, and services may contain links to third-party websites, products, and services or the ability to access third-party websites, products, and services. Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. We are not responsible for the privacy practices of these third parties, nor are we responsible for the information or content contained in their products and services. This Privacy Statement applies only to data collected through our products and services. We encourage you to read their privacy policies before continuing to use any third-party websites, products, or services.
General Data Protection Regulation
By using our website, you (visitor) consent to allowing third parties to process your IP address to determine your currency exchange location. You also consent to storing that currency in session cookies in your browser (temporary cookies that will be automatically deleted when you close your browser). We do this to keep the selected currency consistent and chosen while browsing our website so that prices can be converted to your (visitor) local currency.
Data Security, Integrity, and Retention
We use reasonable technical, managerial, and physical security measures to protect and help prevent unauthorized access to your data and to correctly use the data we collect. Unless a longer retention period is required or permitted by law, we retain your personal data only for as long as necessary to achieve the purposes outlined in this privacy statement.
Changes to Privacy Policy
We may regularly change this privacy statement to keep pace with new technologies, industry practices, and regulatory requirements. We will notify you here of the policy updates, so that you can understand what information we collect, how we use this information, and under what circumstances (if any) we use and/or disclose this information.
Note: For more information about our privacy practices, if you have any questions or wish to file a complaint, please email us at info@shengmilo-bikes.com.